At Synop we’re already looking forward to the big plans we have in store for 2025, but those wouldn’t be possible without all the incredible achievements we’ve seen in 2024. Before diving into year-end festivities, we wanted to take a moment to reflect on all we’ve been able to achieve thanks to the hard work of our team, our partners, and our clients.
Announcements: A Year of Innovation and Milestones
The year was chockfull of exciting announcements, each one a testament to how the Synop team is always looking for opportunities to innovate and meet the needs and challenges of our clients.
EV Fleet Home Charging Reimbursement
Just a few weeks into the year, we launched our EV Fleet Home Charging Reimbursement tool, which automates and simplifies EV charging reimbursements using data-agnostic tracking, making fleet management efficient and hassle-free, especially for those mixed-fuel fleets who are also managing fuel cards.
Synop Link
Shortly after, we announced SynopLink, making it possible to integrate onsite DERs with cloud-based technology for real-time management. With SynopLink, fleets can ensure continuous operation of commercial EV charging microgrids by preventing system overloads, automating fault recovery, and enabling sustainable energy use
Fleet Driver Mobile App
Spring brought the debut of our Fleet Driver Mobile App and Managed Access Charging capabilities. With it, operators can equip their drivers with in-app RFID cards, making authorization and instant payments even easier. Additionally, drivers can use the app to discover chargers across their network, match available chargers based on needs, manage charging from the app, and save payment information. What’s even more exciting is that the app allows fleets to extend private charging depot access to commercial partners, setting their own energy prices and adding revenue through charger monetization.
Soc 2 Type 2 Certification
This summer, we were proud to receive our SOC 2 Type 2 Certification, proving our ability to implement and maintain robust security measures continuously, and underscoring our dedication to safeguarding customer information and maintaining the integrity of our services.
V2G Scalability
We were also excited to share our V2G Summer Series, where we were able to bring our community regular updates on all the energy we were helping to bring back to the grid on the hot summer days. By the end of summer, we transacted 26 MWh back to the grid, or about enough to power over 21,000 homes for an hour. Though we’re expecting to see our final-year V2G numbers stay consistent with what we saw in 2023, we’re excited to share that in 2024 we added 5 more states, tested on 2 more EVSEs, and added 1 more vehicle OEM, so we are seeing this solution scale and anticipate much larger numbers in 2025 (stay tuned for more V2G updates from us in Q1!).
Exciting Partnership with Bus2Grid
And finally, we ended the year on a high note, recently announcing our partnership with Bus2Grid. Together, we will be equipping 14 school districts across Illinois with electric buses and intelligent charging infrastructure that include onsite solar and battery storage integrations. Funding for this project has been made possible by a $15 million Renew America’s Schools Grant through the Department of Energy.
Events on the Road and at Home
Industry events offer such important opportunities to learn, share, and network with the best in the business, and this year was no exception.
The spring brought the EV Charging Summit & Expo in Las Vegas, where our Head of Business Development, Shana Patadia, discussed the need for maximizing uptime across hardware and software components to ensure uninterrupted fleet operations. She advocated for standardization and seamless integration between software and hardware providers to simplify operations and enhance user experience.
Similarly, our CCO, Mark Braby, participated as a speaker at the Advanced Clean Transport (ACT) Expo on a panel addressing the transformative potential of AI-enabled charging software in the EV industry. After attending, he wrote up a blog post summarizing his key takeaways from the event.
Then in November, Shana once again hit the stage at the Fleet Forward Conference alongside Sawatch Labs and the City of Edmonton to discuss best practices for keeping fleets powered through cold weather.
We were also extremely excited to co-host the second annual Amped Up Affair: eMobility Happy Hour in Williamsburg during NY Climate Week along with some incredible partners – Curo, Obvious Ventures, Prologis, and Flash. We were also joined by Newlab, itselectric, Voltpost, and Streamline Capital, bringing together a stellar lineup of innovators and change-makers. With over 100 attendees, it was an evening of collaboration, inspiration, and acceleration toward the future of sustainable transportation.
Finally, we were honored to win the Global Innovation Award at EXPO2024 of STARTUP AUTOBAHN powered by Plug and Play thanks to our work with ZF Group. By integrating our software into ZF’s cloud platform, SCALAR, over 350,000 customers are able to manage their vehicle operations from a single dashboard. This was a collaborative effort between our engineering and product teams, and we’re grateful for the recognition of the robust charging and energy management system we’ve built within SCALAR.
Sharing our Cost Savings Case Study
We’re always pushing ourselves to learn and grow at Synop, and sharing that knowledge means the industry as a whole learns and grows along with us. To that end, we’re proud of the work we’ve put behind the Charging into the Future Podcast, hosted by our Head of Marketing, Prem Patel and featuring experts from both within the Synop team and from trusted partners.
In the fall, we were excited to debut our Cost Savings Case Study, putting concrete numbers on the savings made possible through our energy management capabilities. If you haven’t already given it a read, you should, but spoiler alert, we were able to reduce energy costs for one European operator by 30% through smart charging automation based on real-time energy prices.
In other media highlights, Head of Business Development, Shana Patadia, wrote an op-ed for Smart Energy International exploring how a software-supported sharing economy can address the financial and logistical barriers to commercial EV adoption in the U.S.
We also saw interviews with our leadership team in several publications and podcasts including The Fully Charged Podcast, FreightWaves, Forbes, Hackernoon, and TechBrew, among others.
It’s amazing all that can happen in a year, and we’re excited to keep the momentum going in 2025. A massive thanks to our team, partners, and clients for their unwavering support and collaboration. Cheers to a great year and wishing everyone a wonderful holiday season!